Facilities and Operations Manager

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Hamilton Specialist Referrals are looking for a proactive and detail-oriented Facilities and Operations Manager to help ensure the smooth running of our hospital. This role is ideal for someone with a strong interest in operations, facilities management, and health and safety, particularly within a clinical environment.

Responsibilities

Oversee facilities management to enhance hospital efficiency, reduce operating costs, and increase productivity.

Ensure operational standards are met across the hospital and support the wider team with daily activities.

Oversee general upkeep and maintenance of the hospital and its outdoor areas.

Ensure compliance with health and safety regulations.

Manage clinical and non-clinical equipment orders, repairs and service agreements.

Handle cleaning services, security, waste disposal and car parking.

Track maintenance costs and ensure compliance with safety protocols, such as weekly fire tests and annual evacuations.

Liaise with contractors, oversee their visits, and troubleshoot basic IT issues; liaise with IT for larger projects.

Handle onsite odd jobs and small DIY repairs; facilitate communication between the hospital team and external service providers.

About the hospitalSituated just outside of High Wycombe (J4, M40), Buckinghamshire, Hamilton Specialist Referrals (HSR) is a purpose-built, state-of-the-art veterinary hospital that provides the latest in specialist treatments for cats and dogs, supported by an exceptional rehabilitation and physiotherapy facility.

The hospital is operational 24 hours a day, 365 days a year, and can offer the most advanced treatment options available for Orthopaedic, Neurology, Soft Tissue, Oncology, Anaesthesia and Internal Medicine cases. Despite working within such a large team, we pride ourselves on maintaining a friendly and supportive culture with a focus on development, clinical excellence, and gold-standard patient care.

What You''ll Bring to Our TeamWe are looking for a proactive and detail-oriented individual with experience in a clinical environment, although this is not essential. Knowledge of operational processes and relevant health and safety regulations is preferred. The ideal candidate will have strong organisational skills, attention to detail, and financial acumen to support sound decision-making. Proficiency in MS Office is required, along with the ability to troubleshoot basic IT issues. Excellent communication skills are essential, as the role involves building strong relationships with both internal teams and external contractors along with the ability to manage your own diary and workload.

Working HoursThis full-time role consists of 40 hours per week, 5 days per week. The hours will be worked within the practice opening hours which are 7:30am - 8pm Monday to Friday, to meet hospital needs. There are no weekends or out of hours requirements for this role.

Benefits

6.6 weeks annual leave

Additional annual leave for your birthday added to your holiday allowance

Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay

Cycle to work scheme

Initiatives focused on employee wellbeing

Non-accidental injury support

Learning and development opportunities via the IVC Evidensia Academy

Pawsome Benefits – rewards gateway with discounts and cashback from 100s of retailers

Pension scheme

Discounted staff pet care

Salary: Up to £35,000 per ..... full job details .....