ER Specialist

ER Specialist - Surbiton, Berrylands, New Malden, Kingston, Twickenham, Teddington, Hampton , Raynes Park, Wimbledon, Earlsfield, Clapham Junction, Vauxhall, London Waterloo Evolve Recruitment is seeking a highly organised and detail-focused ER Specialist to support our clients busy, team. £52,800 up to £70,400 Kingston Upon Thames, Surrey Hybrid (3 days office / 2 days WFH) An exciting, newly created opportunity has arisen within our client''s dynamic and fast-growing Head Office team near Kingston Upon Thames. This specialist team will be responsible for shaping and delivering nationwide grievance management, making this a fantastic chance to step into a role with real influence and visibility. If you''re an experienced Employee Relations professional who thrives on handling complex cases, working at pace, and delivering fair, balanced outcomes, this role offers the perfect platform to shine. You''ll be joining a business committed to strengthening and elevating its ER function while driving forward a consistent national strategy. What you''ll do Manage and coordinate formal and informal grievance cases Conduct fact-finding and investigation meetings Provide advisory guidance and coaching to the supporting team Draft outcome letters and maintain accurate case documentation Provide practical ER guidance to managers and feedback on case learnings Carry out of any disciplinary processes, where required Ensure full compliance with employment legislation Provide ..... full job details .....