Engagement Officer - Highways

We are recruiting an organised and confident Engagement Officer to support a busy programme of highways and place-based projects. You will help residents, businesses, schools, community groups and other stakeholders understand proposed schemes, share their views and stay informed throughout delivery. This hands-on role combines stakeholder engagement, event coordination, enquiry management, communications, and reporting across several projects. You will need to travel around the borough and occasionally work evenings or weekends to support public engagement activity. What you will do Develop and maintain stakeholder maps, engagement plans, contact records and activity trackers. Coordinate community engagement across multiple highways schemes and project deadlines. Organise and support drop-ins, exhibitions, workshops, walkabouts, meetings and public events. Log, acknowledge and coordinate responses to enquiries from residents, businesses, elected Members and community organisations. Arrange venues, materials, staffing, accessibility support and other event logistics. Coordinate letters, leaflets, posters, surveys, display materials and digital content. Record feedback accurately, identify themes and produce clear engagement reports and briefings. Build constructive relationships with Council teams, contractors and external stakeholders. Promote inclusive, accessible engagement and handle personal information appropriately. What we are looking for Experience supporting ..... full job details .....