Enforcement Coordinator

Enforcement CoordinatorSalary: 28,500Hours: Monday - Friday, 8:00am-6:00pmLocation: Stone, Stafford - Hybrid working available after successful probationAbout the RoleWe are seeking a highly organised and proactive Enforcement Coordinator to support the day-to-day operations of our Enforcement Team. This is a fast-paced and pivotal position where you will ensure our Enforcement Agents are fully supported through effective coordination, accurate administration, and efficient case allocation.You will play a key role in driving team performance, maintaining compliance, and delivering a high standard of service to both internal stakeholders and external clients.Key Responsibilities:Oversee the daily allocation and review of cases for all Enforcement AgentsEnsure the efficient running of allocation processes, driving continuous improvementMonitor team performance using trackers and reports, supporting Enforcement Administrators and AgentsAudit allocations and deallocations to ensure accuracy and best practice complianceLiaise daily with Enforcement Agents, Managers, and Client Relationship ManagersSupport and grow the private client enforcement workload, ensuring enquiries are logged, tracked, and followed up promptlyBuild and maintain strong client relationships, delivering excellent serviceProvide real-time data and reporting for weekly planning meetingsManage Enforcement Agent certifications, including renewals and complianceCollaborate with internal departments across the ..... full job details .....