Employee Benefit Assistant - St Pauls (Permanent position) 3 days hybrid

Our client, a well known chartered accountancy in the city have a vacancy for an experienced benefit assistant. The role will be undertaking the following:Providing general administrative and technical support to the Employee Benefits teamObtain quotes and associated information from providers, check the terms and conditions, collate and prepare accurate summaries of the data. Keep providers updated with relevant client changes. Maintain relationships with product providers and understand their propositions. Ability and tenacity to seek the answers or outcome needed if responses are incomplete or delayedUnderstand and utilise our internal systems. Ensure accuracy and timely updates of client information on all relevant systems, and provide reporting as requiredArrange meetings with existing and new clients as needed for the Associate DirectorTake an interest in the affairs of, and get to know the clients, to be aware of work currently in progress and act as a first point of contact for our clientsSpeak with clients on video calls and develop rapport; communicate professionally with them by email; act as a ''trouble-shooter'' in sorting out client related problemsUndertake research and prepare drafts of technical reports in the style required by the author or as required to meet the Firm''s standards• Ensure that all tasks are completed in a timely fashion and that workflows are up to date and processes are followedEnsure that client records are kept up to date and that the ..... full job details .....