Electromechanical Field Service Engineer

Electromechanical Field Service Engineer



Location

Field-based role covering the South and South West of England and Wales.

Applicants should ideally be based within easy access to the M5 corridor, particularly around the Weston-super-Mare or Taunton areas.

Regular travel will be required across Cornwall, Devon, Dorset, the Bristol area, and Wales. Occasional national and European travel may also be necessary.

An exciting opportunity has arisen for an experienced Electromechanical Field Service Engineer to join a growing technical services team supporting specialist equipment across a range of industries.

The successful candidate will primarily support ophthalmic equipment, with additional responsibility for digital cinema projection systems and robotic equipment. Full product training will be provided where required.

This is a hands-on field engineering role involving installation, servicing, maintenance, upgrades, repairs, and customer support across a varied client base.

The position may also involve participation in a 1-in-4 on-call rota.

• Installation, servicing, repair, upgrade, and maintenance of specialist electromechanical equipment
• Carrying out equipment moves, modifications, and configuration changes
• Delivering a professional and customer-focused service at all times
• Diagnosing faults and resolving technical issues efficiently and methodically
• Maintaining effective communication with management and internal teams
• Completing service documentation and system updates accurately and within required timescales
• Managing vehicle stock and spare parts inventory
• Ensuring compliance with health & safety procedures and environmental regulations
• Supporting customer returns and equipment disposal processes
• Flexibility to provide support across other UK regions when required
• Attending and successfully completing technical and product training courses

• Previous field service engineering experience in an electromechanical environment
• Experience working with ophthalmic or digital projection equipment would be advantageous
• Strong electrical, electronic, or software engineering knowledge
• Excellent fault-finding and problem-solving skills
• Strong communication and customer service skills
• Ability to work independently and as part of a team
• Organised, professional, and reliable approach to work
• Full clean UK driving licence essential

• GCSEs (or equivalent), including Maths and English, desirable
• Engineering qualifications such as City & Guilds, ONC, or HNC preferred

• Candidates must hold a valid passport or be willing to obtain one immediately
• Occasional early starts and late finishes may be required
• Core coverage hours are between 8:00am and 6:00pm
• Standard working hours are 45 hours per week, Monday to Friday, excluding breaks
• Participation in a 1-in-4 Saturday/on-call rota is required

• Specialist technical training
• Varied and interesting field-based work
• Opportunity to work with advanced technology and equipment
• Supportive engineering team environment
• Long-term career development opportunities