DV Cleared 2nd Line System Administrator

Job Title: DV Cleared 2nd Line System Administrator
Location: Basingstoke (5 days customer site, weekly rotating shifts) Shift (Apply online only) and (Apply online only) on a Weekly Rotating Pattern
Duration: Until 31/05/2027 with possible extension
Rate: Up to -430 per day via an approved umbrella company
Must be willing and eligible to go though the DV clearance process

Join a small, dynamic engineering team supporting a high-level government account where reliability, security and customer care matter. This is a contract role offering the chance to work in a fast-moving environment, explore new technologies, and help build a better service-within a secure setting.

What you''ll be doing:

• Monitor systems using event management tooling and respond to incidents through the incident process
• Triage, investigate and resolve 2nd-line tickets within agreed SLAs, keeping ticket hygiene and documentation spot on
• Escalate appropriately via the service management team when issues need further support
• Contribute to knowledge articles and SOPs, supporting continuous improvement and "shift-left" thinking
• Apply a logical troubleshooting approach in a changing, customer-facing environment
• Help maintain operational integrity by supporting agreed change/release and security processes
• Where needed, support Windows-focused infrastructure tasks across VMware-hosted environments

What you''ll bring:

• Strong incident and request management mindset-investigate, resolve, and document clearly
• Proactive, organised working style with a customer-service focus
• Confidence working in secure or highly regulated environments (DV clearance required)
• Familiarity with event management tooling (e.g. SCOM / SolarWinds)
• Knowledge of VMware vCenter and experience supporting Windows infrastructure (VMware-hosted)
• Ability to troubleshoot effectively, communicate updates, and work well as part of a wider engineering team
• Scripting ability (PowerShell or similar) is beneficial

If you''re DV cleared and ready to bring your Windows/2nd-line expertise to a secure, technically engaging environment, apply now-we''d love to hear from you.

If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.