Domestic Abuse Team Manager

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Team Manager - Domestic Abuse Housing & Support Services
Location: Heathcote Building
Salary: -31,888 per annum FTE
Hours: 37 hours per week
Contract: 3-month temporary contract with a view to becoming permanent
DBS: Enhanced DBS required
Eligibility: This role is open to women only under the Equality Act 2010, Schedule 9

About the Role
Red Snapper Recruitment is recruiting for an experienced Team Manager - Domestic Abuse Housing & Support Services to join a specialist organisation supporting women and children affected by domestic abuse.
Based at the Heathcote Building, this is an excellent opportunity for an experienced domestic abuse practitioner, senior practitioner or existing manager looking to take the next step in their career.
You will lead and support a team of Survivor Advocacy Support Workers, ensuring they provide high-quality, trauma-informed and survivor-centred support to women and children living in accommodation-based services.
This is initially offered as a 3-month temporary contract, with a view to becoming permanent for the right candidate.
Key Responsibilities

• Lead the delivery of high-quality, trauma-informed support to women and children experiencing domestic abuse.
• Line manage, motivate and support a team of Survivor Advocacy Support Workers.
• Provide effective supervision, reflective practice and case management support.
• Ensure appropriate safeguarding, risk assessment and risk management procedures are followed.
• Support staff to deliver person-centred support based on individual needs, risks and strengths.
• Lead on recruitment, induction and ongoing staff development.
• Build and maintain effective relationships with statutory and voluntary sector partner agencies.
• Represent the service at multi-agency meetings and forums.
• Contribute to the development and improvement of accommodation-based services.
• Monitor service performance, data and outcomes to support quality assurance.
• Ensure accurate and timely recording and reporting.
• Promote good data protection and information-handling practices within the team.
• Support a positive culture of health, safety, wellbeing and continuous improvement.
• Ensure services operate in line with organisational standards, safeguarding requirements and contractual expectations.

What We''re Looking For
We''re looking for someone with a strong background in domestic abuse, housing support, safeguarding or complex needs, who has experience of leading or supervising others.
You should have:

• Experience supporting survivors of domestic abuse or people with complex needs.
• Experience working in a leadership, senior practitioner or supervisory position.
• Experience of safeguarding, risk assessment and case management.
• Knowledge of DASH and/or MARAC processes.
• Experience working collaboratively with statutory and voluntary sector agencies.
• An understanding of domestic abuse and its impact on women and children.
• Knowledge of homelessness and the housing and support options available to women and children.
• An understanding of trauma-informed and survivor-centred approaches.
• Experience working with diverse and marginalised communities.
• Strong leadership and people management skills.
• Excellent communication and relationship-building skills.
• The ability to manage competing priorities and work flexibly.
• A compassionate, non-judgemental and empowering approach.

Qualifications
A relevant qualification or equivalent experience in domestic abuse, social care, housing or a related field is desirable.
Management training or a willingness to undertake relevant management training is also required.
Enhanced DBS
The successful candidate will be required to obtain and maintain an Enhanced DBS clearance.
Equality, Diversity & Inclusion
This role is open to women only under the Equality Act 2010, Schedule 9, Part 1, as the organisation considers this an occupational requirement for the position.
If you have experience in domestic abuse services and are looking for a leadership role where you can make a real difference, we''d be keen to hear from you.


Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful.

If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed!

Red Snapper Recruitment is a member of the Red Snapper Group.

The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.

The Red Snapper Recruitment Group is an equal opportunities employer.