Dispatched Controller

Job Title: Dispatch ControllerIndustry: Construction Contract Type: Temp to PermAre you a dynamic and experienced Dispatch Controller ready to take on a new challenge? Our client, a leading organisation in the construction industry, is seeking a passionate Dispatch Controller to join their vibrant team! If you have a background in hire desk operations and are eager to make a meaningful impact, we want to hear from you!What You''ll Do:In this exciting role, you will be instrumental in managing one of our biggest and most important customer accounts. Here''s a snapshot of your responsibilities: Build Relationships: Forge strong internal and external relationships to unlock new business development opportunities.Handle Enquiries: Convert customer inquiries into hire business with efficiency and professionalism.Order Management: Receive and process orders (On-hires) and requests for collections (Off-hires).Transport Planning: organise transport for deliveries and collections, ensuring timely service.Damage Management: Address damages, calculate costs, and liaise with customers to maintain satisfaction.Product Knowledge: Develop and maintain a thorough understanding of our diverse product range.Administrative Support: Provide general administration support to the team, including filing, photocopying, and creating correspondence.Collaborative Approach: Work proactively with various departments to consistently deliver top-notch customer service.Visitor Assistance: Welcome and ..... full job details .....