Director of People and Operations (12 month FTC)

Director of People and Operations (12 month FTC)

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Director of People and Operations (12 month FTC)

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Lindus HealthAbout The RoleWe’re looking for a Director of People and Operations to join our team on a 12-month fixed term basis, leading our People and Operations functions. This role is ideal for someone who thrives in fast-paced startup environments and is passionate about building high-performance cultures that drive business success.Reporting directly to Michael, one of our co-founders, you will work closely with our wider operations team and leadership across the business. This is a hands-on role where you’ll have the opportunity to make a significant impact on our organisational development and operational excellence. This is a 5 days per week role, with the expectation that you would be in our London office 3 days a week. There is an opportunity for this position to transition into a long term role in the wider business after the initial 12 month period.Location: London, United KingdomAbout YouWe''d like to hear from you if you meet the following criteria:You currently work in a startup, across an operational or commercial role, with 7+ years experienceYou have led organisational change initiatives or supported rapid scaling in some capacityYou enjoy fast-paced work and thrive on ambiguityYou can build trust quickly and handle sensitive/confidential matters with discretionYou are pragmatic, a problem solver and comfortable balancing being people-focused with making tough business decisions when neededYou share in our mission to transform clinical trialsWhat You''ll Be Responsible ForTeam Coaching and DevelopmentLead, manage and coach the People and Operations team, ensuring delivery of responsibilities below; ultimately accountable for team performance and impactOrganisational StrategyCollaborate with co-founders, the executive team and talent function on organisational planning and strategyOwn headcount planning and review processes with Exec, Finance and TalentDrive organisation change management where requiredLead people data, insights and analysis, including employee surveys, to inform retention, engagement and performance metricsOversee salary banding, market reviews and remuneration decisions at review periodsPeople Operations and Wider ProjectsOversee operational delivery of people initiatives with People PartnersProcess improvement and automation to streamline People operationsRoll out learning and development initiatives, including manager trainingLead onboarding review and optimisation for new hiresOwn core HR systems and processesDevelop and roll out benefit strategiesPeople PartneringOversee people partnering with a focus on team development and growth needsEmbed management best practices and a culture of continuous feedback and coachingManage employee relations issues, conflict resolution and disciplinary processes if neededEnsure HR policies comply with legal requirementsOversee performance management, including coaching, reviews, remuneration and promotionsSupport career pathways and progression for teamsBusiness OperationsLine manage the Office Manager (London) and IT security/operations, coordinating with the product team and outsourced IT vendorWhat We Offer (UK)We reward the people building the future of clinical research.Competitive salary£1,000 annual Learning and Development budget for courses, certifications, and conferencesHealth and Wellbeing£60 monthly wellness allowanceAccess to gym and retail discounts through HapplCulture and ConnectionRegular company events and team gatherings (virtual and in-person)Charity partnerships and volunteering opportunitiesWork with a team dedicated to changing healthcare for the betterOur Hiring ProcessWe believe hiring should be transparent, respectful of your time, and give you a real feel for Lindus Health. Here’s what to expect:First interview with Gaby (VP People and Operations) – 30 minutesFunctional take-home task, presented at interview with Gaby and Michael – 45 minutesValues interview with the Co-Founders – 30 minutesWe try to arrange for at least one interview to be in-person so you can see our office and meet more of the ..... full job details .....