Desktop Support Analyst - Linux, Windows

Desktop Support Analyst - Linux, Windows The successful will be a part of the infrastructure team which is responsible for keeping a live trading floor running and steadily automating the work of doing so. The IT Operations Analyst will work closely with traders, staff, and the wider Infrastructure team (including dedicated Windows, Unix, and Networks teams) to act as the face of technology on the trading floor, resolving issues directly while continuously identifying and eliminating repetitive manual tasks through automation and scripting. Candidates MUST have at least some Unix / Linux Systems Administration experience along with strong Scripting in any of: PowerShell, Bash, Python. About the role: Acting as the first point of contact for IT support (in person, phone, chat, ticketing), triaging quickly and prioritising anything affecting live trading or market-critical systems.Providing desktop support for Windows and Unix/Linux workstations, including setup, imaging, configuration, troubleshooting, and hardware.Supporting multi-monitor trading desk setups, peripherals, and dealer boards, as well as setting up, moving, and reconfiguring physical desks across the office.Providing first-line support for meeting rooms and video conferencing (Teams), escalating complex A/V issues as needed.Covering an early shift to support market open at least one week per month, as part of a team rota.Managing users in a Hybrid Active Directory environment (on-prem AD synced with Entra ID), ..... full job details .....