Department Manager - Victoria''s Secret, Trafford Centre

Department Manager - Victoria''s Secret, Trafford Centre
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Department Manager - Victoria''s Secret, Trafford Centre
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NextGet AI-powered advice on this job and more exclusive features.Job Description
As a Department Manager at Victoria’s Secret you’ll be a key part in the management team, ensuring the success of your store and inspiring the team to achieve their targets and create the very best customer experience everyday.Job Description
As a Department Manager at Victoria’s Secret you’ll be a key part in the management team, ensuring the success of your store and inspiring the team to achieve their targets and create the very best customer experience everyday.
What’s in (your) store for you…
Customer Experience - through your passion for our products, you’ll be delivering an exceptional customer experience to all our customers, from helping them find the perfect product to helping them complete their purchase at the tillLead by example - you’ll lead by example, energising the team and making sure the team has everything they need for their shift to make it run like clockwork. You’ll make sure the team maintain our high brand standards and that our customers receive a personalised experience every time they visitStore targets - you’ll support the wider management team to achieve key KPIs across the store, approaching everything we do with an eye on sales growth and profitabilityStore Standards - maintaining store standards, front and back, including managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health and safety proceduresAn eye for visuals - our brand visual standards are high (of course), but with the support of our Visual Team you will be accomplished in their execution, and you’ll ensure your team are tooOpen eyes and ears - Your vision and passion for our products will help the business grow and change for the better. You’ll cultivate a platform for active listening with your team and sharing ideas with your wider store partners. Everyone has great ideas, tell us, what are they? Your voice will countStore Operations - you’ll carry out opening and closing activates, including key holder duties in line with company processes and proceduresExecuting the new - you’ll support with new product launches, floor set moves and audits across the store, ensuring you and all team members are trained ready to complete all tasks required
About You…
A wealth of experience -With your previous retail management experience in a fast paced store(s) you can demonstrate a record of managing and exceeding sales targets and KPIsYou can demonstrate an understanding of how to manage a team to deliver objectives that drive strong performance and resultsPassion for retail - You have a passion for all things retail whether it be front or back of house, ultimately creating a unique experience for every customer is your favourite thing to doLove the customer - You have a keenness to learn and develop your customer service skills and product knowledge, always wanting to take part in the amazing learning programmes we have to offerLead with purpose - You lead with purpose, engaging and developing your team to have a shared enthusiasm for the brand and the experience we createRelationships that count - You are keen to be part of the business and want to develop valued relationships with our customers, your team and wider business teamsCollaborate with purpose - You engage with purpose, collaborating with and developing your designated team to have a shared enthusiasm for the brand and the experience we createTeam Player - You are flexible, supportive and contributes to a positive working environment for all team membersFast is fun - you find energy working in a busy environment and your enthusiasm for change is infectious, your favourite thing to do is multitask, problem solve and collaborate with others to get things done
About Us
We are the specialist retailer of fashion-inspired signature lingerie, sleepwear, athleisure and swim, as well as award-winning prestige fragrances and body care. Our associates are the core of our business and by bringing our brand values to life they create lifelong relationships with our customers and inspire a happy, healthy and inclusive workplace where we cherish our diversity.
While our job adverts outline ideal skills and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Victoria’s Secret and you can demonstrate an alignment with core parts of the role and our values, we would encourage you to apply.
If you are looking to become part of a fun and dynamic team then apply today and become part of one of the most iconic brands in the world!
About The Team
Being part of a great brand isn’t the only thing we have on offer, you’ll also get access to:
25% off a huge selection of Victoria''s Secret, Next, Gap in storeAmazing deals and exclusive offers from over 3,500 retailers through Reward GatewayIncentives and competitions with amazing prizes that run all year roundAccess to free financial, health and wellbeing services including 24/7 digital GPLearning and development opportunities and support with upskilling core skills through on the job trainingCore benefits such as pension contributions and life assurance
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email UKHR@victoriassecret.co.uk (please include ''Workplace Adjustments'' in the subject line).Seniority level
Seniority level Mid-Senior levelEmployment type
Employment type Full-timeJob function
Job function Sales and Business DevelopmentIndustries RetailReferrals increase your chances of interviewing at Next by 2xGet notified about new Department Manager jobs in
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