Decants Officer

Marks Consulting Partners are currently looking for a Decant Officer to work with one of our Local Authority clients in London. What the Job Will Be Doing Managing a caseload of decant cases from end-to-end, ensuring residents are supported throughout the relocation process Developing and delivering person-centred decant plans, including support for returning tenants Engaging with residents to ensure they understand the decant process and are supported to make informed decisions Drafting and issuing statutory notices in line with decant procedures Arranging removals, disconnections and reconnections using approved contractors and financial systems Processing Home Loss and Disturbance payments and maintaining accurate financial records Undertaking housing needs surveys and maintaining up-to-date data to support decant programmes Supporting vulnerable residents and working collaboratively to address any barriers to successful relocation Liaising with internal teams including Lettings and Voids to secure suitable accommodation for residents Building and maintaining strong relationships with partners, including social services, contractors and external agencies Maintaining accurate case records and monitoring progress against key milestones Supporting regeneration programmes and contributing to social value initiatives across estates Acting as a key point of contact for residents post-handover, including property demonstrations and resettlement support What You Will Need ..... full job details .....