Debt Resolution Officer

We are delighted to be working in partnership with a client, whois a leading organisation within the energy sector. As part of their ongoing business expansion they are recruitingexperienced Debt Resolution Officers. The successful candidateswill be Field Based and responsible for handling resolvingoutstanding customer accounts, engaging directly with customersand negotiating effective repayment solutions, whilst workingtowards agreed performance targets. Benefits £29000 Salary £5000 Car Allowance Up to 8% pension Excellent bonus structure Private health insurance Wisdom EAP (free advisory service offering a variety offinancial advisory, mental health and wellbeing provisions,including up to 10 free therapy sessions per issue) UTC.travel - discount travel booking and planning service, thatoffers a concierge/advisory support Radcliffe and Newlands - free employee advisory regardingmortgages (whether first time, remortgaging, or just looking foradvice) Fuel mileage is paid at HMRC rates of 55p/mile below 10k perfinancial year, 25p/mile thereafter 10 days'' full paid company sick leave per year Role and Responsibilities Make collection calls to delinquent payers Collect payments over the phone and in person, with a biastowards in-person collection Document all activities in the appropriate system(s) Plan efficient travel routes to field calls Research the status of corporate entities. Perform research to determine proper ownership of the business Process payments, set up ..... full job details .....