Dealer Contact Centre and Funding Advisor 12 month FTC
SCUK Dealer Contact Centre and Funding Advisor (12 month FTC) Country: United Kingdom Santander Consumer Finance UK (SCUK) is based in Redhill, Surrey and is one of the UK''s Leading Motor Finance companies providing finance to a network of dealerships throughout the UK. We are currently looking for a Dealer Contact Centre and Funding Advisor to join our New Business team in a hybrid role (working 3 days a week in the office), on a 12 month fixed term contract basis. In this role you will be responsible for ensuring telephone calls from Motor Dealers/brokers are answered professionally, transferring inbound calls to the appropriate teams across operational areas and processing finance applications proposed within delegated mandate authority. You will ensure inbound calls are answered within agreed Service Level Agreements (SLA''s), that all Regulatory and Compliance requirements are adhered to and that Consumer Duty principals are always maintained. You will also; respond to queries via email, ensuring signed/completed documentation from our introducers is paid out and ensure the GI error queue is worked within its SLA. We have a range of benefits available which include: Competitive salary circa. £27,000 (dependent on experience) 25 days holiday per annum, plus bank holidays Annual bonus based on personal and company performance £500 flexible benefit allowance Generous pension contributions Employee assistance programme Sharesave scheme Gym passes at a reduced rate ..... full job details .....
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