Day Concierge (Luxury Residential)

Shift Pattern: 07:00-19:00 / 4 on 4 off Rate of Pay: £32,323 - £38,547 per annum or £14.80 to £17.65 per hour Location: Chelsea (SW3) (nearest stations are South Kensington or Sloane Square) We have an exciting new opportunity for a Day Concierge to work at a high-end residential development comprised of 15 luxury apartments and 2 townhouses, based in the heart of Chelsea (SW3). You will have the responsibility of delivering the highest levels of customer service to all residents, guests, contractors, and the clients. You''ll be a real people person and go that little bit further to get to know the residents, build strong relationships whilst maintaining a professional, courteous, and respectful manner. As primary contact for the residents you will be on hand to provide the support they need at the place they call home. Ideally, you''ll have all or most of the below experience: Previous experience within the hospitality industry, preferably within a similar role. Significant experience providing exemplary levels of customer service. Experience in managing contractors and building works within a busy development. Awareness of general fire, health and safety and security. Proven ability to and handle confidential information with professionalism and discretion. Responsibilities Meet and greet the residents and answer enquiries by telephone or from callers to the desk. Assist the residents, guests and visitors when required. Ensure effective security of residents and the ..... full job details .....