Data Migration Manager (FTC)

OverviewPackage

To £70,000 pro rata (depending on experience)

Echo managed Services are seeking an experienced and detail-oriented Data Migration Project Manager on a 6-month FTC basis. This role requires a strategic thinker with exceptional project management skills, technical expertise in data migration tools and platforms, and the ability to communicate effectively with stakeholders at all levels.

Who We Are:

Part of the South Staffordshire group, Echo Managed Services is a leading provider of outsourced customer service solutions and software. We pride ourselves on delivering outstanding results for our clients and cultivating a culture of innovation and growth. Join our team and become part of a forward-thinking organisation that values collaboration, integrity, and continuous improvement.

The Role:

You will join the Echo team working on an already inflight implementation of our latest product a cloud-based SaaS billing solution built around the Salesforce platform.

As a member of the Echo Professional Services team, you''ll play a pivotal role in the implementation of software to our clients. Your expertise will be crucial in driving excellence, improving processes, and providing client satisfaction.

Responsibilities

Develop and manage detailed project plans and timelines for all data migration activities

Communicate project updates, risks, and challenges clearly and effectively to all stakeholders

Coordinate cross-functional teams across multiple locations to meet project milestones

Provide mentorship and direction to data analysts, developers, and business analysts

Tailor governance frameworks to meet internal and client expectations

Manage risks and issues, maintaining RAID logs and mitigation plans

Track and report on project budget, ensuring spend aligns with forecasts and targets

Apply expertise in data migration tools, SQL, and cloud platforms (preferably Salesforce)

Qualifications

Proven track record of managing large-scale data migration projects

Extensive experience in the utilities sector, ideally within water or energy environments

Strong command of ETL processes, including data mapping, transformation logic, and validation protocols

Proficient in SQL, data migration tools, and cloud-based platforms (preferably Salesforce)

Skilled in data governance, ensuring integrity, accuracy, and compliance throughout the migration lifecycle

Demonstrated ability to lead cross-functional teams and manage complex project timelines

Excellent communication skills, with the ability to translate technical concepts for non-technical audiences

Experience working in client-facing roles, particularly within outsourced service delivery models

Familiarity with GDPR and data protection standards relevant to customer and billing data

Benefits

Pension scheme with employer contributions

25 days holiday + bank holidays

A supportive and collaborative work environment where your ideas and contributions are highly valued

Mentorship and guidance from experienced professionals

24/7 GP service

Access to my premier benefits – store discounts

37 hours per week

Walsall Head Office

West Midlands

WS2 7PD

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