Customs Clerk & Customer Key Account Manager

Customs-Clerk-&-Customer-Key-Account-Management

Chelmsford,-Essex

Monday-Friday''s,-with-an-earlier-finish-at-the-end-of-the-week!

Salary:-Negotiable-depending-on-experience

Permanent-Position,-Office-based-role.

This-wonderful-and-dynamic-position-is-offering-the-opportunity-for-an-experienced-Customs-Clerk-to-join-a-small-and-personable-team-and-to-be-fully-trained/cross-skilled-to-support-Sales-with-internal-support-and-Key-Account-management!!

Responsibilities:

• Supporting-customs-requirements-for-EU,-Northern-Ireland-and-international-shipments.
• Preparing-and-reviewing-customs-documentation,-for-accuracy-and-completeness-and-follow-up-with-the-relevant-internal-or-external-parties.
• Liaising-with-freight-forwarders,-couriers-and-customs-agents-regarding-customs-queries-and-shipments.
• Maintaining-customs-records-and-supporting-documentation-for-audit-purposes.
• Provide-general-customer-and-sales-support,-including-handling-incoming-calls,-processing-customer-orders-and-quotations,-issuing-order-confirmations,-and-supporting-the-External-Sales-Team.
• Manage-customer-orders-from-placement-through-to-delivery,-including-checking-prices-and-lead-times,-confirming-delivery-dates,-monitoring-overdue/unconfirmed-orders,-and-keeping-customers-updated-on-changes.
• Manage-stock-and-despatch-activities,-including-booking-in-trailers,-processing-stock-receipts,-delivery-notes-and-location-transfers,-monitoring-forward-orders,-preparing-goods-for-despatch,-and-managing-stock-movements.
• Manage-stock-purchasing-and-availability,-including-maintaining-standard-and-customer-specific-stock-levels,-running-MRP,-and-ensuring-appropriate-buffer-stock-is-maintained.
• Maintain-accurate-customer-and-supplier-master-data,-including-pricing-information,-within-the-internal-system-used.
• Liaise-with-transport-companies-regarding-deliveries,-transit-damage,-lost-goods,-collections-and-returns.
• Manage-designated-key-accounts,-including-orders,-stock-levels,-shipments,-pricing-and-returns.
• Liaise-with-Accounts-regarding-customer-credit-limits-and-invoice-queries,-ensuring-uninsured-goods-are-not-despatched;-process-credit-card-payments-for-proforma-and-spares-customers-and-raise-credit-notes-where-required.
• Liaise-with-the-Service,-Warehouse-and-Technical-Departments-to-assist-with-identifying-customer-deliveries-where-parts-may-subsequently-have-failed.
• Maintain-accurate-filing-and-records-of-sales-orders,-goods-in-documentation,-invoices-and-other-relevant-records.

Experience/Skills-we-are-looking-for:

• Good-working-knowledge-of-customs-procedures,-with-a-practical-understanding-of-import-and-export-requirements-for-day-to-day-shipments
• Good-understanding-of-commodity/HS-codes,-customs-valuation,-country-of-origin-and-customs-declarations.
• Confident-and-professional-manner-communicating-to-stakeholders-on-various-levels.
• Diligent-and-accurate,-with-an-excellent-eye-for-detail.
• A-willingness-to-learn-and-develop-their-customs-knowledge-as-the-role-progresses.-Developing-knowledge-and-experience-in-more-complex-customs-procedures,-compliance-and-audit-requirements.
• Own-transport-is-essential-due-to-the-location-of-the-company.

Important-Notice:-Noble-Recruiting-Limited,-based-in-Billericay,-Essex,-is-an-equal-opportunities-employer.-With-over-17-years-of-industry-experience,-we-specialise-in-both-permanent-recruitment-and-the-provision-of-temporary-workers.-By-submitting-your-application,-you-consent-to-the-processing-of-your-personal-data-by-Noble-Recruiting-Limited.-For-further-details-on-how-we-manage-applicant-data,-please-refer-to-our-Privacy-Policy-available-on-our-website.

Application-Status:-Due-to-the-high-volume-of-applications-received,-we-regret-that-if-you-do-not-hear-from-us-within-14-days,-your-application-has-not-been-successful-on-this-occasion.