Permanent
Night Air / Road 4 on 4 off Customs Clerk
Freightserve recruitment
Heathrow
Posted: 02 September 2026 (Today)
Closing date: 02 October 2026
Ref: 225560207
Freightserve-recruitment-are-looking-for-Air-and-Roafreight-Customs-Clerks-to-work-a-4-nights-on-4-nights-off-for-a-major-Freight-Forwarder-based-in-the-Heathrow-area.
Job-Description:-
- Monitor-and-manage-air-&-road-freight-transport-for-inbound-and- outbound-shipments
- Liaise-with-haulage-companies-and-freight-forwarders-to-negotiate-rates- and-delivery-schedules
- Monitor-shipments-and-proactively-resolve-delivery-delays-or-transport- issues
- Ensure-all-transport-documentation-is-accurate-and-compliant-(CMRs,- delivery-notes,-consignment-notes,-import/-export-documents)
- Track-transport-costs-and-support-cost-control-initiatives
- Provide-transport-partners-with-precise-collection-and-delivery-instructions.
- Monitor-incoming-emails-to-identify,-flag,-and-escalate-potential-operational-issues.
- Monitor-and-report-on-KPI-performance-to-ensure-operational-targets-are-met.
- Provide-Customs-clearances-for-air-and-road.
- Be-willing-to-participate-in-an-on-call-weekend-rota-to-support-operational-continuity.
- Carry-out-general-ad-hoc-duties-to-support-the-wider-Operations-team.
Coordination-&-Communication
- Act-as-a-key-point-of-contact-between-suppliers,-transport-providers,- warehouses,-and-internal-teams
- Provide-regular-shipment-and-order-status-updates-to-stakeholders
- Escalate-risks-to-service-levels-or-supply-continuity-when-necessary
- Ensure-compliance-with-company-policies,-transport-regulations,-and- health-&-safety-standards
- Maintain-accurate-records-and-documentation-and-upload-and-file-in-the- platform.
- Identify-opportunities-to-improve-logistics-efficiency-and-purchasing- processes
Skills-and-Competencies
- Strong-understanding-of-air-&-road-freight-operations-and-logistics- processes-including-customs-clearance.
- Excellent-organisational-and-time-management-skills
- Strong-attention-to-detail-and-accuracy
- Effective-communication-and-negotiation-skills
- Ability-to-work-under-pressure-and-meet-deadlines
Knowledge-&-Experience
- Previous-experience-in-logistics,-transport-coordination,-or-supply-chain- operations
- Experience-managing-purchase-orders-and-supplier-communication
- Familiarity-with-UK-and-EMAT-road-transport-regulations-and-customs (desirable)
Working-hours-are-4-nights-on-4-nights-off-7pm-7am
As-an-agency-we-are-fast-becoming-the-number-one-Freight-specialist-in-the-UK.-We-have-a-fast-growing-reputation-with-most-Freight-related-companies.-Freightserve-has-been-established-since-1992-working-within-the-Freight-Forwarding-and-Shipping-industry.
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