Customer Support Coordinator

Customer Support Coordinator
Esher (Own transport required due to location)

Up to -28,000 per annum DOE

Looking to take the next step in your customer support career? Join a thriving and well-established business in Esher where your development truly matters.

We are on the lookout for a proactive and personable Customer Support Executive to become a key part of a friendly, high-performing team. You will be working from modern offices, supporting valued customers, and playing a vital role in keeping operations running smoothly.

Responsibilities

You will be the go-to contact for customers, ensuring a seamless experience from order to delivery:

• Manage a portfolio of customer accounts daily
• Process orders and coordinate delivery schedules
• Work closely with the Sales team to support business growth
• Track orders and ensure timely, accurate deliveries
• Build strong, lasting relationships with customers
• Provide product information and updates on orders/contracts
• Handle queries and complaints with confidence and care
• Support internal teams with administrative tasks when needed

Skills required

• Customer service/ Office based experience
• Strong IT skills - Excel
• Confident using the MS Office suite
• Excellent communication and relationship-building skills
• Own transport is essential due to location

Apply now and take the next step in joining a fantastic team!