Customer Support Coordinator

Customer Support Coordinator Peterborough £26,000 + Annual Bonus, Private Healthcare, 26 Days Holiday (+ Bank Holidays), Pension and more. Hours either 8-4:30 or 9-5:30, full time on site. The company This is a customer-facing role with a growing UK-based full fibre broadband provider that''s investing heavily in its future. With ambitious plans both in the UK and internationally, they''re continuing to expand their network and customer base, making it a great time to join the business. If you''re looking for a role where you''ll genuinely make a difference to the customer experience while developing a career within tech and telecoms, this is well worth a look. The role You''ll be at the heart of the operation, acting as the link between customers, field engineers and internal teams to ensure installations, repairs and service requests run as smoothly as possible. Whether you''re speaking to a customer who''s experiencing Wi-Fi issues, coordinating engineer schedules, managing installation diaries or keeping customers updated throughout the process, you''ll play a key role in making sure every job is delivered on time and with a great customer experience. No two days are quite the same. You''ll be juggling multiple priorities, responding to changing schedules and working closely with colleagues across the business to keep everything moving. If you enjoy being organised, solving problems and keeping people informed, you''ll thrive here. The business is also keen ..... full job details .....