Customer Support Advisor

Role: Customer Support Advisor Location: Bedford Hours: Full time, office-based Salary: £30,000An excellent opportunity has now arisen for a Customer Service / Client Support Advisor to join our client s successful and growing team. This is an urgent requirement with an immediate start available, driven by continued business growth and an increased need to strengthen the team and service offering.Who are we? Our client is a well-established and forward-thinking business, known for delivering an exceptional customer experience. They offer a fantastic working environment, with a modern office space and a genuinely supportive, welcoming culture where people enjoy coming to work.Benefits: Competitive salary of £30,000Modern, vibrant office environmentSupportive and collaborative team cultureOpportunity to develop and grow within the businessStable and growing organisation Duties of a Customer Service / Client Support Advisor: Providing exceptional customer support via live chat (no support tickets)Responding to customer queries efficiently and professionallyBuilding strong relationships with customers and understanding their needsWorking as part of a team to deliver a seamless customer experienceSupporting the wider team to ensure a resilient and responsive service What we would like from you: Previous experience within customer service or client supportConfident communication skills, both written and verbalComfortable managing multiple conversations at once (live chat ..... full job details .....