Customer Support Administrator

Customer Support Administrator Salary: £24,500 per annum equivalent Contract: Temporary, with potential to become permanent Hours: Full-time, Monday to Friday hours to be agreed Location: Office-based Start: ASAP An excellent opportunity has arisen for a Customer Support Administrator to join a busy and friendly team on a temporary basis, with the possibility of the position becoming permanent. This would be an ideal opportunity for someone at the beginning of their career who has strong communication and organisational skills and is looking to build experience within customer service and administration. The successful candidate will play an important role in supporting customers and the wider business, handling incoming enquiries, processing orders and invoices, preparing quotations and ensuring customers receive accurate and timely updates. Key responsibilities Answer incoming calls professionally and direct customers to the appropriate contact Act as a first point of contact for customer queries and provide information and documentation, including copy invoices Accurately input and process sales orders using internal systems Prepare customer quotations Track orders and provide customers with progress and delivery updates Monitor customer accounts and follow up on outstanding payments prior to shipment where required Accurately process supplier invoices and investigate and resolve any associated queries Maintain accurate records and provide general administrative support ..... full job details .....