Customer Support

Job Title: Customer Support ExecutiveLocation: Aldridge, West Midlands Contract Type: PermanentAnnual Salary: 27,000Working Pattern: Full Time (09:00-17:00, Monday-Friday)Our client is seeking a dynamic and enthusiastic Customer Support Executive to become a part of their growing team. If you have a passion for retail , enjoy engaging with customers, and thrive in a fast-paced environment, this opportunity could be your perfect fit!The Role:As a Customer Support Executive, your responsibilities will include:Engaging with customers through phone and email communication.Processing customer orders with precision and care.Addressing product and order enquiries promptly.Providing support to both trade and retail customers.Following up on quotations and sales enquiries to drive sales.Maintaining accurate and up-to-date customer records.Collaborating closely with the purchasing, warehouse, and design teams.Offering general administrative support to the sales department. About You:The ideal candidate will possess:A friendly, confident, and professional demeanour.Exceptional organisational skills and great attention to detail.Proficiency in Microsoft Office applications.A team-oriented mindset with a positive attitude.The ability to manage a busy workload effectively.Previous experience in customer service or sales administration; familiarity with Sage or CRM systems is a plus, though not essential.Benefits:Our client values its employees and offers a range of enticing perks, ..... full job details .....