Customer Success Manager - Peterlee - Office Based

Customer Success Manager - Existing Customer Growth and Account OwnershipPeterlee Office Based Free On-Site Parking Hours: 8:15-5:00 Mon-Thurs, 8:15-3:00 Fri, full-time hours 42,000 - 45,000 DOE + Bonus + BenefitsAre you an experienced Customer Success professional who enjoys building strong customer relationships, delivering value and supporting long-term customer success?We''re partnering with an innovative, technology-led business to recruit a Customer Success Manager to join their expanding team. This is a newly created role to make your own within a growing division, offering the opportunity to help shape the future of Customer Success and contribute to customer retention, satisfaction and long-term growth.This role suits someone who enjoys taking ownership, building trusted customer relationships and helping shape processes, customer experience standards and success measures within an evolving function.This is not a sales role. A dedicated sales team manages new business. This role focuses on existing customers, adoption and long-term success.The PackageSalary - 42,000 - 45,000 DOEFull-time hours - 8.15 - 5.00 Mon to Thurs, 8.00-3.00 Fri - Office based when not travellingCompany performance bonus (up to 5%, transitioning towards a more performance-based model)25 days holiday + bank holidaysPrivate Medical Insurance, Health Cash Plan (dental, optical, diagnostics, therapies, GP access), children covered up to age 24, Life Insurance, Enhanced maternity and paternity ..... full job details .....