Customer Success Manager - Peterlee - Office Based

Customer Success Manager - Existing Customer Growth and Account OwnershipPeterlee Office Based Free On-Site ParkingHours: 8:15-5:00 Mon-Thurs, 8:15-3:00 Fri, full-time hours £42,000 - £45,000 DOE + Bonus + BenefitsAre you an experienced Customer Success professional who enjoys building strong customer relationships, delivering value and supporting long-term customer success?We''re partnering with an innovative, technology-led business to recruit a Customer Success Manager to join their expanding team. This is a newly created role to make your own within a growing division, offering the opportunity to help shape the future of Customer Success and contribute to customer retention, satisfaction and long-term growth.This role suits someone who enjoys taking ownership, building trusted customer relationships and helping shape processes, customer experience standards and success measures within an evolving function.This is not a sales role. A dedicated sales team manages new business. This role focuses on existing customers, adoption and long-term success.The PackageSalary - £42,000 - £45,000 DOEFull-time hours - Mon to Thurs, 8.00-3.00 Fri - Office based when not travellingCompany performance bonus (up to 5%, transitioning towards a more performance-based model)25 days holiday + bank holidaysPrivate Medical Insurance, Health Cash Plan (dental, optical, diagnostics, therapies, GP access), children covered up to age 24, Life Insurance, Enhanced maternity and paternity pay, Enhanced ..... full job details .....