Customer Success Manager

Help shape the future of recruitment marketing.At Hire Intelligence, we''re transforming the way employers attract talent. We''re looking for a Customer Success Manager with a background in recruitment marketing, job boards or recruitment advertising to join our growing team.This isn''t just another account management role. You''ll become a trusted advisor to your customers, helping them maximise the value of our platform, optimise their recruitment campaigns and achieve their hiring goals.If you''re passionate about delivering exceptional customer experiences, enjoy analysing campaign performance and love building long-term relationships, we''d love to hear from you.What You''ll Be DoingYou''ll manage a portfolio of customers, acting as their strategic partner throughout their journey with Hire Intelligence.Your responsibilities will include:Building strong, long-term relationships with customers and becoming their trusted recruitment marketing advisorLeading customer onboarding to ensure every client is set up for success from day oneDelivering regular account reviews, campaign performance reports and strategic recommendationsManaging programmatic recruitment advertising campaigns to maximise performance and return on investmentAnalysing recruitment marketing data to identify trends, opportunities and areas for optimisationProactively monitoring customer health and engagement to ensure customers continue to see value from our platformWorking closely with Sales, Operations ..... full job details .....