Customer Success Manager

We’re a fast-growing consultancy at the forefront of the renewable energy transition, partnering with clients across the UK to help them achieve ambitious sustainability goals. Our work spans solar, wind, energy efficiency, and decarbonisation strategies – and we''re proud to help shape a cleaner, greener future.Now, we’re looking for a

Customer Success Manager

who’s passionate about renewables, understands the value of long-term relationships, and thrives on ensuring clients receive exceptional service and results.The Role

As our

Customer Success Manager , you’ll be the go-to contact for our clients, making sure they’re supported, informed, and set up for success across every stage of their journey with us.You will:

Build strong, trust-based relationships with clients across various sectors

Act as the primary point of contact post-sale, ensuring smooth onboarding and delivery

Proactively monitor project progress and client satisfaction

Collaborate with technical teams to ensure clients’ goals are met

Identify opportunities for upselling or expanding our services

Travel to client sites across the UK as needed (typically once or twice a month)

What We''re Looking For

2+ years’ experience in a customer-facing role, ideally within a consultancy or renewable energy environment

Excellent communication and relationship-building skills

Organised, proactive, and able to juggle multiple priorities

A genuine interest in sustainability and renewable energy

UK-based and willing to travel occasionally to client sites

What We Offer

Fully remote working with flexible hours

The chance to work in a mission-driven team making a tangible impact

Ongoing training and development opportunities

Competitive salary and benefits

A collaborative, purpose-led culture where your voice ..... full job details .....