Customer Success Executive

Role: Customer Success Executive Location: Bedford Hours: Monday to Friday, 37.5 hours a week Salary: Up to £35,000 + commission on renewals An excellent opportunity has arisen for a motivated Customer Success Executive to join a dynamic and growing team. You will work closely with the Customer Success team to learn and contribute to the overall success of our clients.Duties of a Customer Success Executive: • Customer onboarding and training • Establishing and maintaining strong relationships with clients, understanding their needs and goals • Regularly communicating with customers to gather feedback and address any concerns promptly • Assisting the company in achieving short and long-term goals relating to product growth • Configuring and managing the application to support customer business requirements • Assisting with other duties and projects as assigned What we would like from you: • Strong organisational skills, self-motivated, curious, and open-minded • Ability to translate business requirements into functional specifications • Ability to work independently or within a team environment and handle multiple projects simultaneously • Strong analytical and problem-solving skills, with the ability to think outside the box for process improvements • Excellent verbal and written communication skills • Flexibility in using different technologies and platforms • Willingness to travel within the UK Desirable: • Experience and knowledge in technology and SaaS environments • ..... full job details .....