Customer Success Coordinator

Customer Success Coordinator Salary: £27,000 - £30,000 Location: Office-based with work-from-home on Fridays Type: Full-time, permanent About the Role: We are working with a well-established and growing professional services organisation that specialises in supporting businesses with people-focused solutions. Due to continued growth, they are looking for a Customer Success Coordinator to join their operations team. This is a highly organised, client-facing role where you will play a key part in ensuring the smooth delivery of projects and services, acting as the link between clients, internal teams, and external consultants. This is an excellent opportunity for someone who enjoys coordination, relationship management, and working in a fast-paced environment. Key Responsibilities Project and Client Coordination Act as a key point of contact for clients, supporting the delivery of contracted services Coordinate multiple projects simultaneously, ensuring timelines and service levels are met Set up and manage projects across internal systems and databases Allocate work to consultants based on availability and client requirements Monitor project progress, identifying risks or delivery issues and escalating appropriately Ensure all project documentation is accurate, complete, and accessible Support the production of client reports and performance data Attend client meetings and contribute to service reviews where required Service Delivery Support Coordinate logistics ..... full job details .....