Customer Services Information Administration Worker

Apricus Resourcing are currently looking for an enthusiastic, dynamic and adaptable Full Time Customer Service Information Administration Receptionist Worker for an Innovative Charity Service for a month based onsite in E1 8PX Post code area of East London / Essex with excellent transport links to site from Newham and Tower Hamlets, who is really passionate about providing a Customer Service Information. This role is working full time with standard hours 35 hours per week Monday - Friday 9am-5pm. The post holder will work in an inbound call centre supporting access to services, maintaining accurate records and actively promote the rights and responsibilities of service users, to further support the improvement of by assisting with the digitalisation of systems and processes. Part of this is to deliver an evolving support service whereby it is encouraged to support customers to access information online; adopting a digital first approach. You will gain a understanding of the customers needs, signposting to relevant support services either inside or outside of the organisation, giving information on Services where it s not available, escalating queries and requests for work to the relevant service area. In return for your commitment, we are able to offer a very competitive ltd rate of pay of £16.50 per hour. Benefits else can you expect from Apricus? Free of charge new DBS disclosure certificate Dedicated Consultant permanently assigned to you with all the sector expertise ..... full job details .....