Customer Services Assistant - Temporary

Customer Services Assistant (?Ongoing Temporary)EdenbridgeImmediate Start AvailableAre you an experienced Customer Services professional looking for your next opportunity?We''re recruiting on behalf of our client for a Customer Services Assistant to join their busy, friendly team on an ongoing temporary basis. This is a fantastic opportunity for someone who thrives in a fast-paced manufacturing environment and enjoys building strong relationships with business customers.The RoleYou''ll be at the heart of the customer journey, ensuring enquiries, quotations and orders are handled efficiently while delivering first-class service every step of the way.Your responsibilities will include:- Managing customer enquiries and providing timely responses.- Preparing quotations using internal systems.- Coordinating with planning to ensure delivery schedules are met.- Keeping customers updated on order progress and any changes.- Recording customer feedback and supporting continuous improvement.- Handling incoming calls and directing enquiries to the appropriate teams.- Providing general administrative support to the Customer Service team.What We''re Looking For- Previous B2B customer service experience, ideally within manufacturing.- Excellent communication and relationship-building skills.- Strong organisational skills with a keen eye for detail.- Confident using Microsoft Office, particularly Excel.- Comfortable learning new business systems.- A proactive, positive attitude and the ..... full job details .....