Customer Service - Weekends

Job Title: Customer Service - Admin (Hiring for Multiple Roles!) Location: Bradford, BD6 Salary: 12.21 per hour (Full-time example: 40hrs = 25,396.80 pa) Hours: Must be available to work weekends (Saturday and Sunday, between 7am-7pm).Full-time or part-time options available.Full-time hours possible as long as weekend shifts are covered. Contract: Temp to Perm About the Company:We are representing an amazing company in Bradford who are expanding their Planning and Scheduling Team! This is a fantastic opportunity within a thriving business-perfect for those with a confident phone manner and strong organisational skills.Role Overview:As a Planner/Scheduler, you will act as the key link between our customers and engineers. Your main responsibility will be to plan and schedule work efficiently, ensuring customer needs are met and engineers'' time is used effectively. You''ll help create a smooth workflow while enhancing customer satisfaction.Key Responsibilities:Coordinate and schedule work between customers and engineers.Communicate with customers to understand their needs and arrange appointments.Allocate tasks to engineers efficiently and effectively.Maintain accurate records of schedules, interactions, and follow-ups.Handle scheduling conflicts and customer queries professionally.Collaborate with the team to achieve both individual and team goals.What We''re Looking For:Previous experience in planning, scheduling, or customer service is ideal but not essential.Strong ..... full job details .....