Customer Service Team Lead - Part Time Evenings

DescriptionCustomer Service Team Lead - 30 Hours, EveningsLocation - SouthamptonReporting to - Customer Service Operations ManagerClosing date - Wednesday 6th May, 12pmAt Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone - by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business.Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We''re a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive.Our Customer Service team is at the core of our success - and as a Customer Service Team Leader you will inspire and motivate your team to give the best service to our customers. You will lead from the front, showcasing your finely tuned customer service skills on a daily basis. Not only that, we''ll look to you to share solutions that will make your colleague''s and your customer''s lives better.Here at Starling we truly put our customers first - and we want to hire leaders who are driven to do the same!The shifts:We want our customers to be able ..... full job details .....