Customer Service - Swedish / Norwegian Speaking

Advancing People Multilingual - Recruitment Specialists are now recruiting for a Swedish or Norwegian Speaking Wholesale Coordinator / Customer Service Advisor who can work on a hybrid basis for their client based in Nottingham City Centre. Office based in Nottingham 2 days a week, remote 3 days a week. As a Swedish or Norwegian Speaking Account Coordinator / Wholesale Coordinator it will be your responsibility to work with customers, primarily those based in the Swedish or Norweigan speaking region and covering the Swedish or Norwegian speaking markets, providing excellent customer service via phone, live-chat and email ensuring enquiries are dealt with in a prompt and professional manner.Roles and Responsibilities:Manage existing relationship with clients: Retailers/Online RetailersDeliver high quality customer serviceAssist with new customer''s enquiriesProcess orders received via the telephone, fax, e-mail or internetBe proactive in the area of Customer retentionPerson Specification:Fluent in Swedish or NorwegianStrong customer focus and professional approachExcellent communication skills, both oral and writtenAbility to work effectively as part of a teamGood computer skillsPositive "can do" attitudeThis is a full time Permanent position offering an annual salary of 26,000 + attractive company benefits.The role offers flexibility to work from home / Remote working Office based in Nottingham 2 days a week, remote 3 days a week. Advancing People Multilingual - Recruitment ..... full job details .....