Customer Service Support

Role: Customer Service Support!Location: YateSalary: 26,500 per annumContract Type: PermanentWorking Pattern: Full Time (9:00 AM - 5:30 PM)Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment and enjoy making a difference? We are looking for two dedicated Customer Service Support professionals to join our clients dynamic team.As part of one of the world''s leading manufacturers, you will play a vital role in supporting our existing and potential accounts. This is a fantastic opportunity to grow your career while contributing to our continued success.What You''ll Do:Put customers at the heart of everything you do with a passion for excellence.Process orders and acknowledge customer requests within 12 hours.Maintain accurate records and ensure compliance for audits.Communicate effectively about order status and lead times.Handle customer queries and resolve issues promptly, ideally within 4 hours.Collaborate with internal teams to ensure timely responses to customer claims. What We''re Looking For:Experience in customer service within an office setting.Strong planning, organisational, and time management skills.Excellent communication and interpersonal abilities.High attention to detail and a proactive mindset. Why Join Us?Be part of a company experiencing consistent growthEnjoy a supportive and friendly work environment, conveniently located just 17 minutes'' walk from Yate train station, with onsite parking available. If ..... full job details .....