Customer Service Receptionist

Customer Service Receptionist Permanent Full-Time (Monday to Friday 8:00am to 6:00pm inc half hour unpaid lunch, every third Saturday 8:00am 12:00pm) Salary - Competitive Southampton Must have experience in the automotive industry We are assisting our client a family run business in recruiting a Customer Service Receptionist to join their friendly team in Southampton. This role operates in the heart of our business, therefore you will be enthusiastic, dynamic with a passion for delivering excellent customer service that will contribute to our clients ongoing success. Duties: Greeting visitors in a friendly manner and directing them appropriately. Raising T cards for all bookings and creating jobs Obtaining order numbers to include authorisation of work and regular process updates Liaise with Workshop Control to notify of work arriving and waiting to be commenced Planning of scheduled servicing and Tacho/MOT bookings Completing Night Board and confirming customer attendance Processing and checking retail invoice costings Send jobs for final order approval and then onto accounts for payment Ensure all keys are correctly tagged with vehicle details Monitor, Log and control the use of Courtesy details Representing the business with professionalism. Skill Requirements: Excellent telephone manner and computer skills. Pro-active approach. Taking pride in what you do. Willingness to learn. Benefits: 20 days holiday plus bank holidays (pro-rata in the first year). Holidays ..... full job details .....