Customer Service Operative

Customer Service OperativeBury St EdmundsPart-time6-month fixed term£17,000 per annumRole Overview We are seeking a reliable and customer-focused Customer Service Operative to join a supportive team on a part-time, fixed-term basis. The successful candidate will play a key role in supporting day-to-day customer interactions, order processing, and ensuring a high standard of service delivery.Key ResponsibilitiesAssist customers with order placement, ensuring accuracy and efficiencyRespond to customer enquiries via phone, email, or online systems in a timely mannerHandle and resolve customer queries, concerns, and complaints professionallyMaintain accurate records of customer interactions and transactionsWork collaboratively with internal teams to support order fulfilment and issue resolutionProvide general administrative support as requiredSkills and ExperiencePrevious experience in a customer service or administrative role preferredStrong communication skills, both written and verbalExcellent organisational skills and attention to detailAbility to manage workload effectively in a fast-paced environmentConfident using IT systems and customer management toolsA positive, proactive, and team-oriented approachWhat We''re Looking ForA friendly and approachable individual with a strong customer-first mindsetSomeone reliable and flexible who can commit to the agreed working patternA problem-solver who can remain calm under pressure If you are interested in this role please apply ..... full job details .....