Customer Service Advisor - SZC

SPS was formed in 2016 and serves the passenger transport needs of the EDF Nuclear Project at Hinkley Point C (HPC) in Bridgwater, the largest construction project in Europe. We are the only transport provider for the thousands of people who go to the construction site daily to work or visit. We are now bringing this experience to Sizewell C in Suffolk, providing safe, reliable, and efficient transport for its workforce.We are seeking a motivated individual with strong customer service and interpersonal skills to join our dedicated customer service team. You will act as the primary point of contact for all travel and parking queries.Through clear and efficient communication channels, you will ensure compliance with promoting sustainable travel options, encouraging car sharing, and maintaining positive relationships within the local community.The role requires a proactive, professional, customer-focused approach, engaging positively with local residents, businesses, and community stakeholders. If you want to build a long-term career with lots of opportunity to grow, then this role is for you.Hours: 39hrs pw. 5 over 7 days between 04:00-19:00 on a 4-week shift rotation.Salary: £27,000Summary of benefits• Pension - 5% contributory pension matched by us.• Employee retail discount scheme• Free bus travel and significantly reduced rail travel for you and family members• Life assurance• Health benefits• 24/7 Employee Assistance ProgrammeSummary of role and main ..... full job details .....