Customer Service Officer (Local Authority)

Customer Service Advisor - Environment and Neighbourhood Contact Centre Wembley, London (Civic Centre) £16.79 per hour Full-time Temp ongoing Start: ASAPLooking to kick-start or grow your career in a supportive, positive team? We''re hiring two Customer Service Advisors for our busy Environment and Neighbourhood Contact Centre. If you''re a quick learner with great communication skills, we''d love to meet you - no call-centre experience needed!What you''ll do Answer incoming customer calls across several service queues (Recycling and Waste, Pest Control, Street Maintenance + more) Keep customers at the heart of every interaction Navigate multiple IT systems confidently throughout the day Maintain a clear, friendly and professional telephone mannerWhat we''re looking for No experience required - we''ll train you A quick learner who can handle multiple systems Someone reliable who''s looking for a long-term opportunity Knowledge of Brent''s streets is helpful (not essential) Full-time availability Mon-Fri, 08:50-17:03 (no part-time options)Work pattern First 3 months: Fully office-based in Wembley Park (training period) After training: Hybrid - 2 days from home, office attendance Tue/Wed/ThuWhy join us? A positive, supportive team where temps often stay long-term Great opportunity to learn, grow and develop your careerOur recruitment process1 CV review2 Stage 1: 10-minute telephone interview3 Stage 2: 1-hour in-person test (Civic Centre)4 Stage 3: Face-to-face panel interview5 ..... full job details .....