Customer Service Manager (Motor Trade)

rook Street is working with a client that is seeking a Customer Service Manager on a Full-Time, permanent basis. This is a fully-office-based role Mon-Fri 8-6.

Main duties:

• To motivate service department.
• To deal with appraisals and staff reviews.
• To provide exceptional service and monitor complaints.
• To achieve high level of customer satisfaction.

Knowledge, skills, abilities and experience (Desired):

Experience with Motor Trade

Excellent attention to detail

Strong verbal & written communication skills

Company Benefits

• Pension contributions
• 24 days leave + bank holidays
• Excellent development opportunities
• Company car
• Realistic OTE -45k

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.