Customer Service / In bound Sales Executive

Sales Executive (Customer Service-Led, Inbound Leads)Location: HighbridgeJob Type: PermanentSalary: Up to 28,500 p.a. FTE ( 4 days will be pro rata) approx 22800We are looking for a confident, highly organised Sales Executive with GREAT telephone skills to join our clients friendly and professional team in Highbridge. This isn''t a typical sales role - it''s very much a customer service approach, focused on responding to and following up inbound enquiries generated via their website, marketing activity and other channels.Reporting to the Senior Sales Executive, you will play a key role in coordinating customer appointments and ensuring an outstanding customer experience from first contact through to post-appointment follow-up.Working pattern: 4 days per week (Monday to Friday working window) - any 4 days, but Monday and Friday are a must. Hours are 9:00am to 5:00pm.Key ResponsibilitiesRespond promptly to incoming sales enquiries via telephone, website, and other channels, ensuring all leads are contacted within 24 hoursArrange complimentary design appointments for customers with our Sales Designers and Trade PartnersFollow up with customers after their design consultation to ensure their needs have been met, including managing email surveysReview and manage the company database, reactivating inactive leads where appropriateHandle requests for brochures and paint colour samplesWelcome and assist visiting customers, delivering exceptional customer care at all timesLiaise ..... full job details .....