Customer Service Executive

Customer Service Executive - HybridPart-time contract for the following hours:Two days per week 8.45am-5pm Monday-Friday (your choice of days to work - one of those being in the office)Saturday and Sunday 9am-12pmAll Bank Holidays 9-3pm (excluding Christmas Day)Competitive salary, potential 6% bonus and excellent benefits packageDo you want to join a business striving to be the World''s Frozen Food Champion - We have an exciting opportunity for you to grow your career and make a difference at Birds Eye!Joining us as the Customer Service Executive, you''ll be the first point of contact for our customers. You''ll be responsible for the management of orders across key accounts, liaising with both internal and external stakeholders to ensure order fulfilment targets within KPI''s.About the role A key role in our supply chain team, the main responsibility is to process and manage all Customer Orders - both manual and via SAP. You''ll be the link between sales and planning teams, from both ends of the Supply Chain whilst continuing to develop the relationship between the two.Liaising between Customers and 3rd party distributersManaging and updating key reports based on orders placed including liaising with warehouse and hauliers as required.Compiling shortage sheets and updating service levelsInvestigate better ways of working and assist implementation.Provide cover for all other Customer accounts as required.Investigate cost saving measures wherever possible.About you We''re ..... full job details .....