Customer Service and Business Administrator

Customer Service and Business AdministratorAre you a highly organized professional who thrives on streamlining operations and delivering excellence? We are seeking a dedicated Customer Service and Business Administrator to join our team. In this pivotal role, you will be the backbone of our operational efficiency, ensuring that our processes remain accurate, compliant, and supportive of our overarching business goals.ResponsibilitiesManage end-to-end administrative workflows, including the precise processing of purchase and sales invoices.Uphold the integrity of our ISO 9001 quality management system by meticulously maintaining customer and supplier records.Coordinate the seamless processing of quotes and orders across our maintenance, repair, hire, and training divisions.Act as a primary point of contact for technical inquiries, ensuring timely and effective resolutions for our clients.Facilitate operational logistics, including organizing engineer visits, managing machine hires, and scheduling customer training programs.Proactively identify opportunities for process improvements, upselling, and enhancing our after-sales service offerings.QualificationsA diligent and reliable approach, with the ability to maintain precision in a fast-paced environment.Excellent verbal and written communication skills, demonstrating professional interpersonal abilities.Strong time-management capabilities complemented by a genuine team-oriented mindset.An inquisitive nature, eager to ..... full job details .....