Customer Service Executive

Customer Service Executive Location: Eastleigh (Hybrid available after 4-6 weeks of training ) Salary: £15.00 per hour(£29000) Hours: Monday to Friday, 37 hours per week (8:00am-5:30pm on a rota, occasional Thursday until 7pm once every 6 weeks with time off in lieu) Start Date: 7th August 2026 Contract: 12-week temporary assignment with potential to remain permanent About the Role Dynamite Recruitment is proud to be partnering with a highly reputable organisation based in Eastleigh. Due to continued growth, they are seeking a enthusiastic Customer Service Executive''a to join their friendly and professional team. This is an excellent opportunity for someone who thrives in a fast-paced customer-focused environment and enjoys delivering high-quality service across a range of communication channels. As a Customer Service Executive you will be responsible Handle inbound and outbound customer calls, providing prompt, professional, and empathetic support. Respond to customer enquiries via email, live chat, and social media channels including Facebook, Twitter, and Trustpilot. Take ownership of queries and ensure timely and accurate resolutions. Liaise with internal departments and third-party partners to follow up on requests or escalate issues as needed. Update customer records, manage legal documentation, and maintain accurate information in the internal CRM system. Support general administration tasks to ensure the smooth running of the department. Consistently deliver ..... full job details .....