Customer Service Coordinator

Customer Service Coordinator - Basingstoke - -14.35 per hour | 4-month temporary role | Immediate start Office-based Monday to Friday + occasional Saturdays (rota basis)

Ready for a fantastic temp opportunity with a friendly, well-established company where you can gain valuable office experience?

We''re recruiting for a Customer Service Coordinator to join a busy and supportive team in Basingstoke. This is a fantastic role for someone who is highly organised, enjoys working in a fast-paced environment, and takes pride in delivering excellent customer service.

You''ll be at the heart of the operation, keeping schedules on track, supporting surveyors, and ensuring customers have a smooth and positive experience.

Duties include:

• Coordinating and booking appointments for a team of surveyors
• Planning and organising daily schedules based on location and travel routes
• Speaking with customers and colleagues to confirm bookings and manage changes
• Resolving scheduling issues quickly and efficiently
• Keeping systems updated and ensuring everything runs smoothly day-to-day

What we''re looking for:

• Strong organisational skills and attention to detail
• Good geographical knowledge and confidence planning routes
• Excellent communication and customer service skills
• Ability to juggle multiple tasks in a busy environment
• Previous admin, coordination, or customer service experience

Why apply?

• Great company and team culture
• Valuable experience in a busy, fast-paced role
• Long-term temporary opportunity with stability
• A role where you can really make an impact from day one

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.