Customer Service Coordinator

Customer Service Coordinator Bristol (BS1) £27,000 - £29,000 DOE TemporaryTemporary: 3-6 monthsSalary: £13.85 - £14.87 per hour, (£27,000 - £30,000 FTE)About the RoleI''m working with a valued client to recruit a Customer Service Coordinator to join their friendly and fast-paced team in Bristol. This Customer Service Coordinator role is a fantastic opportunity for someone who thrives on organisation, communication, and delivering an excellent customer experience. You''ll play a key part in ensuring customer issues are resolved efficiently while managing multiple stakeholders.Key ResponsibilitiesAct as the main point of contact for customer queries via phone and emailCoordinate subcontractors to resolve defects and issuesManage and prioritise workload to meet SLAs and deadlinesFollow up on outstanding works to ensure timely completionMaintain accurate records on internal systems and databasesWork closely with internal teams and site staffMonitor KPIs and ensure targets are achievedEnsure health and safety standards are followedWhat We''re Looking ForPrevious experience in customer service, coordination, or scheduling rolesStrong written and verbal communication skillsAbility to multitask and manage changing prioritiesEmpathetic and professional approach to customersExperience within housing, property, or construction environments (desirable)Good knowledge of Microsoft Office (especially Excel)Highly organised and proactiveLocation and Working HoursBased in Bristol (BS1), this ..... full job details .....