Customer Service Coordinator

Customer Service Coordinator - Transport / Distribution - Stockport - Up to £35,000. About the Company Our client are a well-established logistics company based in Stockport and due to their continued growth they are looking for an experienced Customer Service Coordinator to be based in their head office in Stockport. They currently operate across 2 pallet networks, hazardous and non-hazardous freight and working within the UK Transport department. Customer Service Operator- The Rewards Salary up to £35,000 Competitive pension scheme 20 days holidays + BH Training and development opportunities available Customer Service Operator - Requirements Experience working within a Transport / Distribution environment is essential Experience operating within a Pallet Network Recent UK Road Haulage operational experience is preferred as is a good understanding of other modes of freight transport preferred. Microsoft PowerPoint and Excel skills are Essential Excellent telephone manner Customer Service Operator - Responsibilities Answering calls and liaising with customers chasing bookings, delivery times and dealing with queries. Liaising with other pallet network depots to chase ETAs. Working with the Operations team to ensure that customers'' deliveries run smoothly and communicating any issues to customers in a timely and professional manner. Managing customer claims and paperwork. Managing and updating internal and pallet network databases accurately. Calling and emailing ..... full job details .....