Customer Service Coordinator

This position is responsible for coordinating enquiries from the Sales Team and all our suppliers either direct or via Purchasing.Responsibilities include, but are not limited to, product price and availability, processing and entering orders, scheduling maintenance (customer push out/pull in) and returns.-This position also requires entering of appropriate information into JDE system and issuing process (price quote, acknowledgement, etc.) owning & managing the offline backlog document, as required.-This position works with other departments in the organization to support the sales goals and customer requirements/needs.

SKILLS and ABILITIES:

• Must be detail oriented and well organized.
• Must be efficient and accurate in data entry.
• Ability to work with (MRP system) database system. (JDE)
• Can build strong internal and external relationship and communication skills.
• Open minded & willing to learn new processes
• German language understanding would be an advantage (key customer base

EDUCATION/TRAINING/WORK RELATED EXPERIENCE:

Secondary education level with experience and/or training; or equivalent combination of education and experience.

Experience with JD Edwards an advantage