Customer Service Consultant: Shoreditch, London About us: We''re a fast-growing utilities consultancy based in Shoreditch. We work with over 50 top suppliers to help businesses get better deals and manage their costs effectively. Our expertise covers energy, payment services, telecommunications, waste, and water solutions. As we continue to expand, we re looking for enthusiastic individuals to join our team and play a key role in supporting our clients. The job: We re looking for a Customer Service Consultant to engage with businesses, understand their needs, and help them navigate the best solutions for their utilities and services. You''ll be the first point of contact, providing excellent customer service, gathering key information, and ensuring businesses receive the right guidance. What you ll do day-to-day: Speaking to business customers across the UK to understand their needs and requirements around utilities and services Helping to assist our sales team by qualifying opportunities and gathering key details Providing accurate information on different utility solutions available to businesses Building and maintaining strong relationships with clients to ensure they receive the best possible support Developing knowledge of the utilities industry and staying up to date with market trends Keeping detailed records of customer interactions and feedback Working closely with internal teams to ensure a smooth customer journey Requirements No prior experience ..... full job details .....